Friday, February 08, 2019

Jio Gigafiber ब्रॉडबैंड कनेक्शन से जुड़े आपके सवाल और उनके जवाब...

Techtox Express  recently told you about the registration, installation and pricing of Jio Gigafiber Broadband connection in detail. It was our endeavor that the answers to most questions arising in your mind can be explained in detail. Together, it was also expected that you will be able to persuade us with other questions arising in your mind. We have tried to answer the few selected services associated with the Jio Geigerfiber connection sent by our readers.
Jio Gigafiber ब्रॉडबैंड कनेक्शन से जुड़े आपके सवाल और उनके जवाब...

1. How does the Recharge system work in Jio GegaFiber Connection?

As we mentioned earlier in the previous article, Jio Broadband connection is currently available under the Jio Preview. In this, customers get unlimited data for use every month. But the speed up to 100 Mbps will be given just 100 GB of data. After the specified limit is reached, the speed of 1 Mbps will be obtained from the speed. But if you want to recharge the top up once again you can get the speed up to 100 Mbps. A top up recharge will be given 40 GB data.

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A few days after the Jio Gigafiber connection was established, Techtox Express received a call from a customer service officer from
Jio. During this we were told that we have the facility to recharge 25 top ups with 40 GB of data per month. This way you will be able to use additional 1000 GB data beyond the monthly limit. Jio GigaFiber's Top Up Recharge is possible through Jio's website and Myageo app.

2. How can I get involved with a representative of Reliance
Jio? Is there any number of contact with them?
There is separate deployment of various Reliance
Jio Representatives in every area. It is very difficult to find someone's number. By the way, interested customers can call 18008969999. This is Jio Broadband's Customer Service Center number.

3. When the ONT Gigahub gets spoiled, will the customers have to pay for replacement?
 
Jio's customer service officer told us that after the loss of Jio GigaHab, there is no policy framework for the replacement charges. If there is a problem with your connection, then contact the customer service officer of Jio and make him aware of your problem. After this an engineer will come home and solve your problem.


4. How many devices can be connected in addition to Television from Geogeba Hub?
Jio Gigahb has a total of 7 ports on the back portion. Three of these are LAN ports. There are two USB ports and one connection is these ports. The connection reaches the internet to Gigahb through these ports. And a port is for the phone. How to connect the Live DTH service from this hub, it is not clear.

5. How many
Jio Gigafiber connections can be used for each house? Is there any limit?Jio's customer service officer told us that the situation is not clear about it. If you feel you need to request a new connection. After this, no decision will be taken.

6. Is the Jio Gigafiber broadband 5GHz or 2.4GHz connection?
Explain that both the frequencies are available in the
Jio Gigaphiber Connection. You can choose one of 5GHz or 2.4GHz according to your need.

7. Is there any limit to using data per day, just like Reliance
Jio Telecom connection in the Jio Broadband connection?
In Reliance Broadband connection, you can use the data according to your convenience. There is no limit to this. Customers get unlimited data for use every month. But the speed of 100 Mbps will be given only 100 GB data. After the specified limit is reached, the speed of 1 Mbps will be obtained from the speed. But if you want to recharge the top up once again you can get the speed up to 100 Mbps.

8. What is the speed of internet in
Jio Broadband connection?
Jio Gigafiber ब्रॉडबैंड कनेक्शन से जुड़े आपके सवाल और उनके जवाब...

After using Jio Broadband connection for nearly 15 days, we have reached this decision that you will usually get a speed of more than 80 Mbps. It is also uploaded with speed download.

9. Explain the Jio Giga TV and the Jio Giga Voice connection in detail?
There is nothing official about the
Jio Giga TV and the Jio Giga Voice service from Reliance Jio. Jio Giga TV will run on optical fiber or through a dish antenna, it is also not clear. It is only from the company that the testing of these services is being done now. It will be made available to the customer only after launch.
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10. Can the GeoFiGeiber service be used as a small 5-10 system?
You can do this exactly. For this, you have to install the necessary machines at personal expense.

11. What is the process of securities deposit refund? How long will the refund process take?
If you are not satisfied with the Jio Gigafiber connection, then you can request to remove the connection. After this, the process of refund will start. We have been informed that the refund process will take 60 days. The amount of security deposit will be given back in the form of a demand draft of 4,500 rupees. The demand draft will be sent to your address where the broadband connection was established. If you wish, by contacting the Reliance Jio Customer Care Center, you can also get the amount of security deposit at the address of your choice.


12. I want to install a JioGigaphiber connection at my home. But whenever I apply for the connection through the app, I get a message to get in touch soon. After this nothing happens. I want the connection, but I am not sure whether the Jio GigaFiber connection in my area has come or not. What to do?
Apart from waiting you have no choice. Because you will get the connection of
Jio only when the service of Jio comes in your area.

If you have any questions about Jio Gigafiber Broadband connection in your mind then please tell us through the Comments Box.




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